Ticket Info

Tickets can be purchased in our online shop
Day Tickets
  • Entry for one day of the event
  • Exclusive Empire Con Lanyard and Event Pass
  • Access to the dealers hall
  • Access to the autograph hall 
  • Option to purchase photo shoots
  • Access to the special exhibits
  • Access to the talks (These will have limited availability and will be on a first come basis) 
  • 1 x Pre-signed Autograph from a Star Wars guest not at the event
  • 1 x Exclusive Event Gift

Please note: there will be a $1 charge per ticket

Guests appearence subject to work commitments. Not all guests will be attending all days. Additional or individual autographs, unless stated otherwise in the ticket package discription, will be an extra charge at the event and can not be purchased in advance. 

Once a ticket is processed and purchased it is non-refundable and non-transferable. On purchase of your ticket you will receive an email that will contain your ticket in PDF format. This will need to be printed or displayed on a mobile device at the event, you will then receive your event pass that will grant you access to the event for the days you have purchased for.

Please ensure your email address is correct when purchasing your tickets, any errors could delay the instant delivery of your confirmation and ticket via email. In the event of the convention being cancelled by the event organisers, tickets will be refunded at advertised sale price. It is the sole responsibility of each individual ticket holder to ensure they attend all the timed events they purchase tickets for or their ticket gives them access to. Refunds will not be issued for non-attendance if that event takes place at the published time and location. In the situation where a published event is allocated to a new time or location, all efforts will be made to communicate this prior to the event or on the day by the organisers, ticket holders are advised to ensure they do not ignore any notices or updates communicated by the organisers as refunds will not be issued for a no-show. Only in the situation where that event can no longer take place, such as guest cancellation, will refunds be automatically generated in the form of an e-voucher on individual tickets purchased - this refund will not apply to packages that may include a cancelled item, an alternative will be provided automatically to the same value instead.

In the event of Empire Con LA being cancelled by the event organisers for reasons that are not connected to COVID-19, tickets will be refunded at original price paid. For postponements in relation to COVID 19 and ongoing restrictions, tickets will not be refunded but automatically transfered to the next advertised date, or at ticket holders request vouchers will be issued that can be used on any Showmasters event until two years from issue, after which the process will be reviewed in light of the COVID-19 situation at that time.

It will be presumed by the organiser that visitors who purchase tickets are aware that included activities in their ticket type, or advertised as being at the event, can take place on any of the open days at any time determined by the organisers - it is the responsibility of the ticket holder to be at the event on the days they purchase for, during open hours - any activities missed due to the purchasers not being at the venue at that time is not the responsibility of the organiser. Activities missed due to unforeseen circumstances on the day, event delays or organiser intervention must be made aware to the event team at the event ASAP, every effort will be made to reschedule or sort the issue out there and then. No refunds can be issued for missed events once the event has closed. All Package holders will need to display their Event passes at all times whilst at the event. Lost or stolen passes on the day needs to be reported immediately to members of event staff. Title, ownership and all rights, now and in the future, of and for all photo shoot images, remain exclusively with Massive Events Ltd. Photo shoot images will be available to download for personal, non-commercial use after the event for a set fee.

We reserve the right to refuse entry to those that cause disturbance or refuse to comply with reasonable requests from the event management team. Any such persons may be removed from the premises.

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